Thank you for choosing Ursula Unbound. We are committed to ensuring that your shopping experience is seamless and your order arrives safely. Please review our shipping policy below:
1. Order Processing Time
Once your order is placed, it will be processed within 1-3 days. Our team will ensure your items are packed and ready for shipment as quickly as possible.
2. Shipping Method
We offer standard shipping for all orders. As we only offer cash on delivery (COD) as a payment method, payment for your order will be collected upon delivery.
3. Delivery Time
Delivery times may vary based on your location. Once your order is dispatched, you can expect delivery within 3-7 business days. Delivery timeframes may fluctuate depending on the region.
4. Shipping Fees
We provide free shipping for all orders. There are no additional shipping fees added to your order.
5. Shipping Address
Please ensure that the shipping address you provide is accurate and complete. We are not responsible for delays or delivery failures caused by incorrect or incomplete address details.
6. Delivery Attempts
Our delivery partner will make up to two attempts to deliver your order. If both attempts fail, the order will be returned to us, and we may contact you for further instructions.
7. Shipping Confirmation
Once your order has been shipped, we will send you an email with the tracking information (if applicable) so you can monitor the status of your delivery.
8. Issues with Delivery
If you experience any issues with your delivery, such as missing or damaged items, please contact us at [email protected] within 1-3 days of receiving your order. We will assist you in resolving the issue.
We are committed to providing you with a positive experience, and we’ll do our best to ensure that your order reaches you safely and promptly