Welcome to Ursula Unbound. By accessing and using our services, you agree to comply with the following terms and conditions. Please read them carefully before making a purchase.
1. General Information
Ursula Unbound offers a variety of accessories, hiking gear, and luggage designed for outdoor adventures. These terms govern your use of our services, including browsing our products, making a purchase, and interacting with us through our website.
2. Payment Method
We offer only cash on delivery (COD) as our payment method. When you place an order, the payment will be collected upon delivery of the product to your specified address. Please ensure that the payment is ready at the time of delivery to avoid any delays.
3. Orders and Pricing
All prices listed on our website are in the applicable currency and are subject to change. We reserve the right to modify the prices and product availability without prior notice. We strive for accuracy in the information provided, but in the event of an error, we will contact you to resolve the issue.
4. Delivery
Once your order is placed, we will ship your items to the address provided during the checkout process. Delivery times may vary based on your location, but we aim to process and deliver all orders promptly. Any shipping charges will be specified at the time of checkout.
5. Order Cancellation
You have the right to cancel your order before it is dispatched. If you wish to cancel, please contact us immediately at [email protected]. Once the order has been shipped, cancellations may not be possible.
6. Returns and Exchanges
We do not accept returns or exchanges once the product has been delivered. However, if the product arrives damaged or faulty, please notify us within 7 days of receiving the item, and we will assist you with the appropriate resolution.
7. Product Availability
While we make every effort to ensure product availability, stock levels can change quickly. In the event that an item is out of stock after an order has been placed, we will notify you and provide alternative options or a refund if necessary.
8. Customer Responsibility
It is the responsibility of the customer to ensure that the shipping address provided is accurate. Any issues with delivery due to incorrect information may result in delays or non-delivery, for which Ursula Unbound will not be held liable.
9. Limitation of Liability
Ursula Unbound is not responsible for any indirect, incidental, or consequential damages arising from the use of our products. Our liability is limited to the cost of the product purchased.
10. Modification of Terms
We reserve the right to update or modify these terms and conditions at any time without prior notice. Any changes will be posted on our website, and the updated terms will apply to all future purchases.
For any questions or concerns, feel free to reach out to us at [email protected].